Contact Us

If you're a member of an eligible pension scheme and we've not written to you, you'll need to contact your pension scheme with any queries you might have. We don't hold any personal information for members of schemes that have not transferred to us.

Give us a call

The cost of calling us will vary depending on your phone operator. Find out more information about the indicative costs of calling. Our opening hours are 9 am to 5:30 pm, Monday to Friday, excluding English public holidays.

Telephone: 0330 123 2222
Overseas members: +44 (0)20 8633 4902

Write to us

Post:

Pension Protection Fund,
PO Box 254,
WYMONDHAM,
NR18 8DN

Email:

[email protected]

To keep data safe, we’re asking you not to email us with any forms that contain personal data or with any changes you want to make to your personal information.

If your email is a request or question that doesn’t need a change to your personal details, we’ll aim to respond within 10 working days.

Anyone can contact us using the free online British Sign Language interpreting service, Convo (formerly SignLive).

To do so, you need to register for Convo through the Convo website or app. You can then contact us via Convo and our team will be connected to an interpreter who relays the call to us.